Terms of service
Welcome to PILLR ELEVATED ESSENTIALS!
The terms "we", "us" and "our" refer to PILLR Elevated Essentials (Pty) Ltd), a company registered in South Africa. We operate this website and online store.
These Terms of Service ("Terms") govern your use of our website and the purchase of our products. Please read them carefully. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use our website or purchase from us.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least 18 years old (the age of majority in South Africa). You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products accurately. However, colours and appearance may vary slightly due to different device screens and settings. All product descriptions and prices are subject to change without notice. We reserve the right to limit or discontinue products at any time.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order for any reason. Your order is not binding until we send you a written confirmation (via email).
All purchases are subject to our Refund & Returns Policy.
SECTION 4 – PRICES AND PAYMENT
All prices are in South African Rand (ZAR) and are inclusive of VAT where applicable. Prices may change without notice. You are responsible for any additional taxes, duties, or customs charges that may apply.
We accept payment through the methods displayed at checkout.
SECTION 5 – SHIPPING AND DELIVERY
We use reputable couriers (such as The Courier Guy) for delivery. Delivery times are estimates only and are not guaranteed. Once the product is handed over to the courier, risk of loss or damage passes to you.
We are not liable for delays caused by the courier, customs, or events beyond our reasonable control.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website (logos, images, text, designs, etc.) is the property of PILLR Elevated Essentials and is protected by South African and international intellectual property laws. You may not use, copy, or reproduce any content without our prior written consent.
SECTION 7 – OPTIONAL TOOLS & THIRD-PARTY SERVICES
We may provide access to third-party tools (e.g. payment gateways, shipping providers). We are not responsible for and do not warrant any third-party services or tools.
SECTION 8 – PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA). Please read our Privacy Policy [Link] carefully.
SECTION 9 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of our website after changes constitutes acceptance of the new Terms.
SECTION 10 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of South Africa. You agree to submit to the exclusive jurisdiction of the South African courts.
SECTION 11 – CONTACT INFORMATION
If you have any questions regarding these Terms, please contact us on the contact page.